All website orders will be processed within 1-3 business days. Shipping will be via USPS Priority mail. Therefore your package should arrive 2-3 business days after the order is shipped. If we anticipate any delays we will notify you within 2 business days of placing your order.
Shipping rates are determined at checkout and are as follows:
For orders of: add:
Up to $24.99 $5.95
$25 to $49.9 $6.95
$50 to $99.99 $8.95
$100 to $199.99 $10.95
$200 to $199.99 $12.95
$200 to $299.99 $14.95
$300 or more Free! *exceptions apply (for example: wedding dresses)
Additional charges listed next to some items:
The additional fee listed under an item description is a freight charge or special handling fee assigned to that particular item. This fee is added to the regular shipping charges detailed in the chart above.
For international orders we will call to discuss shipping method and charges before processing the order.
Please note that delivery dates are not guaranteed in the event of interruptions caused by events beyond the control of Garnish Apparel.
RETURN POLICY
Garnish Apparel would like you to be completely satisfied with your purchase. To ensure the continued quality of your items please follow all washing instructions. Please also note that some items are very delicate and need to be treated with a little extra care, especially when putting on and taking off garments. When purchasing an item please refer to the sizing chart to help select the proper size for you.
For a full refund on a returned item, Garnish must receive the item within 14 days of when it was purchased in the boutique or shipped to you. For online orders please ship the item back with a copy of your receipt and the completed return form. The item(s) should be unused, in good condition, and with the tags still on. Sorry, we do not accept returns or exchanges on sale items, special orders, or custom work (this includes items that have been altered for fit as well as items that have been custom embellished). We are not responsible for lost or damaged return items. When we receive your item(s) we will refund your credit card (less shipping charges) or ship you a replacement (according to your preference). We do not refund any shipping charges and will not accept a COD delivery.
QUALITY CONCERNS
Quality is a top concern at Garnish. We would much rather replace or fix an item than have an unhappy customer. In addition, knowing about quality issues helps us to avoid similar issues in the future; so your input is extremely valuable to us. Please keep in mind that although we always strive for top quality products, our pieces are not mass produced so some variance in stitching, etc. will occur from piece to piece- we feel this makes each piece unique.
If you find that an item has a quality issue please contact us immediately for reconciliation: 503.282.3200. Depending on the nature of the issue and your preferred course of action we will either; fix the item if possible, replace it if possible, issue a store credit, or give a refund.
If an item is purchased “as is� with a disclaimer about a known quality issue we will not accept a return/exchange as the price was reduced based on the defect in the garment.
We want you to be satisfied with the outcome and feel confident about buying Garnish. Again, your information helps us to constantly improve our quality.
Please call if you have questions: 503.282.3200. Thank you for choosing Garnish!
COPYRIGHT
Garnish, LLC 2009 All rights reserved.